HELP & GUIDES

Need help using FIXIT Flow?

Use the full User Manual for step-by-step guidance, or open the Quick Guide for a one-page daily reference.

User Manual

Full guide covering account setup, approved emails, points, template preparation, receiving files, recovery options and verification before ALDEC.

Video + complete send sequence: FROM, TO, SUBJECT, MESSAGE, ATTACH, SEND, RECEIVE and VERIFY.

Email FIXIT Flow Support:

Please include your FIXIT Job Number when asking about a specific job.

Common reasons to contact support: template not received, failed/needs-attention job, incorrect or missing information, or points/payment issue.